Erin Frey is an Assistant Professor in the Management and Organization Department at the Marshall School of Business at USC. She studies how people and organizations respond to failures, mistakes, and crises. Using a a mix of quantitative and qualitative methods, she examines both restorative approaches after misconduct (such as second chances, reintegration, and rehabilitation) as well as more punitive responses (such as termination, discipline, and revenge). Her research has been published in outlets like the Academy of Management Journal and Social Psychological and Personality Science.